International Shipping: International customs and duty fees are the responsibility of the customer. Any customs or duty fees are not included in the item price or in the shipping price. We are a business and are unable to mark items as "gifts". 

Returns & Exchanges: Petaluma Supply Co. accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise within fourteen (14) days of original purchase. 

If you would like to exchange or return an item, send the original item back to us and upon receipt of shipment we will confirm the exchange or return by email. All original tags must be attached, unaltered, and items must be returned in the same condition they were shipped. Upon approval we will refund you the purchase price excluding any and all shipping costs. 

Shoes should be returned with the original shoe box, free of damage and any postage labels. 

The easiest way to ship back any returns or exchanges is to use the original box you received the item in, if the box is undamaged. If the box is damaged, replace it and add additional packaging. All returned items are the customers responsibility. We are not responsible for any returns lost by any Postal Service. We recommend using a shipping service that provides a tracking number and insuring the item for the full amount so you can ensure your package makes it to us safely. 

For exchanges you can place a new order for the item you want once your return has been completed. 

Please Note: All Vintage Items, Food Items, Apothecary Items and Sale Items are FINAL SALE! 

All returns and exchanges should be sent to the address below:
Petaluma Supply Co.
(Return)
409 Coronado Dr. 
Petaluma, CA 94954
Unites States of America

Online Security: Protecting your information is our highest priority. We use a reliable credit card processing company and storefront to ensure your credit card information and personal information is safe. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology. 

Privacy Policy: Petaluma Supply Co. recognizes your need for privacy and will never sell, distribute, or share any of your personal information. 

Sales Tax: We collect sales tax on all orders shipped to addresses in California. Residents in other states are responsible for complying with local state tax laws. 

Terms and Conditions: By using www.petalumasupplyco.com you agree to the Terms and Conditions outlined above. We reserve the right to update these Terms and Conditions at any time.